Computer software project management jobs in Iowa

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Implementation Project Manager - Accounting Software

Information Technology

Computer Software

Telecommunication

8 days ago | Cedar Rapids, Iowa, United States | NISC

Implementation Project Manager - Accounting Software

8 days ago | Cedar Rapids, Iowa, United States | NISC

NISC

Closing date: August 21 2021

Industry:Information Technology, Computer Software, Telecommunication,

Type:Full Time

Seniority levelAssociate

Job description

National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld's Best Places to Work survey for fifteen consecutive years.

Primary Responsibilities:

The primary responsibility for this position is managing Accounting and Business Solutions (ABS) software implementations for Member/Customers. Embrace the opportunity to use your people skills to conduct a high level of effective customer interaction and your project management skills to establish expectations and timelines throughout the software implementation process. Become an active member of the team by providing application support to customers, validating converted data, conduct training, and respond to questions regarding the software application and the conversion process.

Essential Functions:

  • Prepare and monitor the Project Plan.
  • Determine expectations and timelines of the Member's conversion process.
  • Compile and analyze business requirements and evaluate Member/Customers' operational processes to prepare for software application conversions.
  • Provide superior customer support to internal and external customers in all encounters.
  • Communicate with all parties involved in the enterprise implementation.
  • Perform on-site training or deliver remote application training to Member/Customers.
  • Design and implement system set-up configuration independently, facilitate and follow-up with difficult application requests, and convey customer feedback to development staff.
  • Complete required conversion documents and utilize support tools and best practices as directed.
  • Validate and audit the accuracy of converted data, which includes reconciling converted totals and month-end balancing.
  • May be called upon to assist in other implementation areas and design teams

Supplementary Functions:

  • May prepare materials and deliver learning courses.
  • May be called upon to assist in other implementation areas and design teams.
  • May be called upon to participate in testing of new product development or enhancements.
  • Up to 30% travel to customer sites, as necessary, to meet the business objectives.
  • Share after-hours support rotation.

Desired Job Experience:

  • Intermediate knowledge of Accounting practices
  • Basic knowledge of Project Management processes and theory

Important Skills:

  • Excellent research and problem solving skills with strong attention to detail.
  • Excellent verbal and written interpersonal communication skills.
  • Excellent presentation and training skills.
  • Ability to organize and prioritize.
  • Commitment to NISC's Statement of Shared Values.

Desired Education and/or Certification(s):

  • High School diploma or equivalency required.
  • Bachelor's Degree in a business-related field or equivalent experience preferred.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.

More About NISC:

National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld's Best Places to Work survey for fifteen consecutive years and we are looking for qualified individuals to join our Team.

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Implementation Project Manager - Electric Meter Data Management (MDM)

Information Technology

Computer Software

Telecommunication

8 days ago | Cedar Rapids, Iowa, United States | NISC

Implementation Project Manager - Electric Meter Data Management (MDM)

8 days ago | Cedar Rapids, Iowa, United States | NISC

NISC

Opening date:July 22

Closing date: August 22 2021

Industry:Information Technology, Computer Software, Telecommunication,

Type:Full Time

Seniority levelAssociate

Job description

National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld's Best Places to Work survey for eighteen consecutive years and we are looking for qualified individuals to join our Team.

Overview:

NISC is seeking an individual to join our Professional Services Division, implementing projects that allow utilities to utilize Smart Grid solutions.  This role consists of implementing the NISC Meter Data Management System (MDMS) and integrating utility specific Automated Metering Infrastructure (AMI) offerings with the NISC Customer Care and Billing (CC&B). You will play a pivotal role in ensuring the utilities successful incorporation and utilization of cutting edge technology for a smarter grid. We are seeking an individual with a strong customer focus, enjoys learning in a fast-paced environment, and can manage a high volume of short-term projects.

Learn more about MDM here.

Essential Duties:

  • Setup, configure, test and successfully integrate a 3rd party AMI system with the NISC MDMS.
  • Clearly define and execute on each projects scope, expectations, and timelines with the customer.
  • Help define and workflow the equipment life cycle processes with each of the vendors and technologies utilized by the customer.
  • Lead the setup and testing of the automated reading process with the technology available to the customer, such as SFTP or Webservice.
  • Lead the setup and testing of the Validation, Estimation, and Editing (VEE) process within the NISC MDMS
  • Lead the analysis and mapping of reading data into the NISC MDMS
  • Present and share software application usage information and best practices with Member/Customers as it relates to assigned project plan. 
  • Assist in validating and verifying the accuracy of converted data. 
  • Assist and provide application support throughout the project lifecycle. 
  • Assist with basic level conversion analysis. 
  • Prepare Change Requests (CRs) and follow up through resolution. 
  • Perform after hours call support as assigned. 
  • Commitment to NISC's Statement of Shared Values. 
  • Other duties as assigned. 

Desired Experience:

  • Generally, requires 2 - 5 years of product usage or implementation experience.
  • Basic knowledge and experience configuring application(s) and testing functionality within the application(s) during an implementation
  • Basic knowledge and experience of utility CC&B, MDMS, and AMI systems for electric, water, or gas is considered a plus.
  • Basic level knowledge of the Utility or Telecom industries. 
  • Basic level knowledge of Project Management processes and theory. 
  • Basic verbal and written communication skills. 
  • Basic level presentation and training skills. 
  • Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers. 
  • Basic research and problem-solving skills with a strong attention to detail.  
  • Basic level ability to organize and prioritize. 
  • Basic level ability to set and manage internal and external Member/Customer expectations. 
  • Ability to analyze data and draw meaningful business conclusions relevant to Project Management.   
  • Basic level ability to demonstrate initiative and accountability.  
  • Basic level ability to multi task and time manage. 
  • Moderate level ability to demonstrate professionalism.   
  • Basic level ability to troubleshoot.  
  • Basic level understanding of change management best practices. 
  • Basic level knowledge of Utility/Telecom software and software integrations. 
  • Ability to travel as often as necessary to meet the goals and objectives of the position

Desired Education and/or Certification(s):

  • Bachelor's degree in a business-related field or equivalent experience preferred

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

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Senior Project Manager

PMP

Computer Software

Marketing

Internet

9 days ago | Cedar Rapids, Iowa, United States | Geonetric

Senior Project Manager

9 days ago | Cedar Rapids, Iowa, United States | Geonetric

Geonetric

Opening date:July 21

Closing date: August 21 2021

Industry:Computer Software, Marketing, Internet,

Type:Full Time

Seniority levelMid-Senior

Job description

Summary

As a Geonetric Sr. Project Manager, you’ll be the primary point of contact for our clients while they’re implementing or redesigning a new website or undertaking a large digital project. Along the way, you’ll provide amazing customer service while keeping the project in scope, on time, and in budget. Working with multiple teams, you’ll consistently identify and implement process improvements and efficiencies. You’ll also collaborate with Geonetric teams to keep the project moving forward and develop creative solutions that match clients’ needs.

Essential Duties And Responsibilities

While you might get to work on just about anything at Geonetric, you’ll primarily:

  • Manage complex horizon three projects (such as product development and undefined projects by creating best practices and new processes including setting project expectations, aligning cross-team members, and solving client concerns
  • Maintain and expand a strong, positive, and profitable client relationship ensuring client satisfaction through the project lifecycle
  • Develop project plans and communicate project process and expectations to clients and internal project team, maintaining shared documentation
  • Identify, prioritize, and solve unique problems that require creative solutions, working across teams
  • Schedule and lead client project calls including developing project reports and managing client requests
  • Communicate critical client messaging, including to unsatisfied clients and related to client escalations
  • Manage budget/hours of the project and determine billable status of work
  • Keep project in scope and monitor and communicate progress and changes to client and internal teams
  • Evaluate, identify, and iterate on project management processes, taking client and internal team members’ feedback, market data, and PMP best practices into account
  • Identify opportunities and recommend additional Geonetric products and services to maximize client’s investments in Geonetric and work across teams to advance the opportunity.
  • Recommend enhancements to Geonetric products and services to better meet client needs
  • Serve as a subject matter expert on project management at Geonetric, determining internal best practices and identifying and leading process improvement opportunities
  • Collaborate with Geonetric teams to deliver effective, innovative, unified, cross-team solutions to clients, while balancing client and company needs, ensuring positive client satisfaction and financial results.
  • Serve as a leader on the Project Management Team by mentoring and expanding knowledge around PMP, healthcare strategy, and digital projects

Education and Experience

  • Associate’s degree in marketing, business, or related field, bachelor’s Degree Preferred
  • 5+ years of related experience in client relationship management or project management required

Professional Skills

  • Web experience preferred (site development, Web applications, digital services)
  • Healthcare experience preferred
  • Microsoft Office experience required
  • Strong analytical and organizational skills required
  • Strong verbal and written communication skills required
  • Knowledge of PMP process required

Travel

  • Occasionally may require overnight travel to client meetings.

"Geonetric welcomes diversity. It makes us an equal opportunity and affirmative action employer and a fun place to work full of people with different backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status."

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Systems - Program Manager (Cedar Rapids IA)

PMP

Information Technology

Computer Software

Financial Services

9 days ago | Cedar Rapids, Iowa, United States | GreatAmerica Financial Services

Systems - Program Manager (Cedar Rapids IA)

9 days ago | Cedar Rapids, Iowa, United States | GreatAmerica Financial Services

GreatAmerica Financial Services

Opening date:July 21

Closing date: August 21 2021

Industry:Information Technology, Computer Software, Financial Services,

Type:Full Time

Seniority levelMid-Senior

Job description

GreatAmerica Financial Services is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Employee Rights Under The Family And Medical Leave Act

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Systems - Program Manager (Cedar Rapids IA)

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

The Planning & Governance branch of IT is seeking an experienced and energetic Program Manager who is passionate about leading complex, multi-sourced, interdependent transformative programs and driving the programs to successful outcomes for our employees and customers. The Program Manager will be responsible for shaping the approach to delivery; managing team members’ activities across multiple functions; balancing decisions impacting business outcomes, scope/cost/schedule, risk and quality; reporting on program KPIs, and producing timely results. If leading tip of the spear programs that deliver next generation digital business solutions sounds exciting, this may be for you!

Responsibilities

  • Lead digital transformation programs, including approach definition, scope and task management, opportunity and risk management, deliverables and performance
  • Partner with sponsor to communicate program goals, objectives and outcomes
  • Build mutually-beneficial partnership with peer program delivery leaders from strategic Suppliers
  • Facilitate stakeholder and delivery team alignment to cultivate a shared vision for program outcomes, and joint prioritization of scope and delivery activities
  • Establish and maintain recurring communications regarding pertinent program activities for key leaders and stakeholders
  • Develop program-level business and IT resource plans
  • Oversees the execution of program activities, dependencies, and conflict resolution
  • Ensure creation and upkeep of artifacts through the lifecycle of the program
  • Manage the program budget and expenditures within the plan
  • Provide overall program governance, including management reports on performance indicators and associated corrective action needs
  • Lead program reviews with sponsor and stakeholders to ensure clarity of status, awareness of concerns, and alignment on key decisions
  • Continually seek opportunities to strengthen and simplify practice area

Competencies

Position Qualifications

Honesty/integrity, customer-oriented, collaborative, adaptable, curious, analytical, proactive problem-solver, aptitude for learning and listening, accountable, self-managing, technical aptitude, remaining calm under pressure, diplomatic, and outstanding English communication skills (oral & written) across all levels in the organization.

Education

  • Bachelor’s degree in computer science, information systems, business administration or related field required. Master’s degree preferred
  • Program Management Professional (PgMP) or Project Management Profession certification (PMP) preferred

Experience

  • Ten or more years of experience in IT
  • Seven or more years in diverse roles including leadership responsibilities for major programs
  • Demonstrated success leading multi-sourced teams and a range of program types
  • Illustrated experience liaising across roles and organizations, including managing among senior leaders
  • Demonstrated understanding of program management techniques and methods
  • Experience with one or more project management methodologies (e.g. PMI, PMBOK, PRINCE2, agile)
  • Knowledge of project planning tools with evidence of practical application

    Skills And Abilities
  • Exceptional leadership, relationship, and communication skills
  • Excellent analysis and problem-solving skills
  • Storyteller w ho can explain program and associated activities and statuses
  • Influencer with strong negotiation, motivational, and organizational sensitivity skills
  • Collaborator who fosters environment of commitment, pride, trust, and delivery
  • Organizer with outstanding planning, facilitation, and time management skills
  • Strong business acumen
  • High level understanding of systems architecture concepts and emerging technologies
  • Deep curiosity of how organizations drive digital business
  • Build and maintain networks and support channels

    Computer Skills:
  • Excellent knowledge of MS Office productivity suite
  • Knowledge of ServiceNow and Jira preferred
  • Understanding of core software applications (Salesforce, Infolease, Informatica) and infrastructure (Cloud, network, database) is desirable
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Program Manager, Customer Experience Practice

Information Technology

Computer Software

25 days ago | Cedar Rapids, Iowa, United States | Tech Data

Program Manager, Customer Experience Practice

25 days ago | Cedar Rapids, Iowa, United States | Tech Data

Tech Data

Opening date:July 05

Closing date: August 05 2021

Industry:Information Technology, Computer Software,

Type:Full Time

Job description

Overview:

The Program Manager, Customer Experience is responsible for implementing, managing, and coordinating enterprise projects and programs for the new Customer Experience Management Practice both regional and global, in partnership with Tech Data’s regional businesses.The program manager will drive the program management cadence, monitor the health of the overall program of projects and take action as needed to keep initiatives on track or to escalate problems.The CX Program manager is responsible for consolidating program-wide status reports and supporting C-level presentations for inclusion in broader transformation governance.Serving as a CX change leader, the program manager will guide and mentor colleagues on program management discipline, tools/templates and general ways of working within the Tech Data transformation framework.The ideal candidate will have a proven ability to translate strategic objectives into logical workstreams/initiatives and drive implementation plans to achieve complex goals.Working in a highly-matrixed environment, this role will require building relationships and coordinating across multiple departments and regions. This person will need experience in financial analysis, planning, project management, communication, and influencing skills as evidenced by the ability to quickly build constructive relationships and to effectively sell initiatives.

Essential Duties & Responsibilities Required:

  • Support Portfolio Management: Facilitate and coordinate efforts to correlate regional initiatives and projects into one setup or portfolio view and processes.Develop an evaluation method to assess program quality and performance.Continue to orchestrate and monitor portfolio processes as maturity evolves. (20%)
  • Support Global Program Implementation: Lead Customer Experience program implementation, and manage change to successful outcomes, by mapping and navigating the complexities of a global portfolio across multiple regions and functions.Monitor all aspects of program delivery including scope, schedule, budget, and goal attainment.Facilitate information, analysis and mitigation planning for program risks. (25%)
  • Project Valuation and Prioritization: Engage with business leaders and key stakeholders, to validate and assess financial value of project portfolio, direct economic allocation of resources, and reprioritize to meet business needs as required. (20%)
  • Project Frameworks: Work to develop framework and communications for developing Practice area globally. (15%)
  • Operational Excellence:Manage project portfolio spanning multiple value streams.Map and navigate the complexities of a global organization across multiple regions and functions. (10%)

    Other Duties & Responsibilities:
  • Additional duties as assigned
  • Meets attendance and punctuality standards

    Qualifications:

    Experience:
  • 6-8 Years of relevant work experience.

    Education & Certifications:
  • Bachelor's Degree with General field of study field of study required.
  • Other Education / Certifications: Project Management Professional, Project Management Agile Practitioner, Portfolio Management Professional, PRINCE2, Business Change Management, CXXP

    Knowledge, Skills, And Accountabilities
  • Possesses strong multi-cultural interpersonal skills.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
  • Able to work independently with minimum supervision.
  • Able to build solid, effective working relationships with others.

    Able to determine and measure KPIs, ROI and value within projects and programs.

    Possesses strong presentation building, storytelling, and data display skills.

    Cultural Competency Requirements:
  • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

Join our team to connect the world with the power of technology!

Tech Data is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

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