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Program Agile Coach - SS

Technologie de l'information

44 jours | New York, New York, United States | UST

Program Agile Coach - SS

44 jours | New York, New York, United States | UST


Date de début :décembre 14

Appliquer avant :janvier 11 2022

Industrie : Technologie de l'information,

Type :Temps plein

Niveau d'ancienneté :

Description du poste

UST is a leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as profound anthropological efforts to understand the end customer and design products and interactions that create delight. We are deeply committed to developing a comprehensive understanding of our client's problems and developing platforms to address them.

We are expanding our Enterprise Agile Practice globally by hiring experienced Agile Coaches to join a team in New York, Montreal, Glasgow, London, Budapest, Hong Kong, Shanghai, Tokyo, Mumbai, and Bangalore to be a part of our Global Business & Enterprise Lean-Agility Practice

Role Proficiency

A hands-on Agile Coach responsible for driving the adoption and organizational transformation of Agile across multiple teams organized into tribes. Responsibilities include coaching of tribe design portfolio planning and other “agile at scale” ceremonies artifacts processes and practices.


  • Coaches at program scale; designs and launches programs. (Independently in the majority of instances) Work with Program Leadership to adopt scaling structures so teams are aligned towards achievable shared outcomes. Structures should include: PO Escalation/Issue resolution and Inspect/Adapt processes.

Measures Of Outcomes

  • Customer Satisfaction – Target Vs Actual as established by account management
  • Percent of growth at Client Account as determined by account management teams. A number of opportunities identified to grow revenue b. Number of hiring new UST associates hired and onboarded
  • Supporting UST in Market - UST Brand - number of events attended and networks established as well as the impact created from those events and networks
  • Professional Development and Learning. Number of certifications gained/maintained as designated critical by account management

Change Agent

Outputs Expected:

  • Experience and expert coaching and mentoring individual team members team managers directors and practice leaders
  • Adopt organization change management framework and support organizational redesign activities
  • Facilitate and promote the definition of community of practices communities of interests guilds and chapters
  • Facilitate and promote the definition of a coalition or core transformation team
  • Facilitates the client organization and structure; the transformation backlog and demand for transformation
  • Facilitate Kaizen acceptance through the adoption of continuous improvement practices and maturity models
  • Uphold and reinforce the client’s Operating Model principles terminology and best practices
  • Enable the organization's new way of working through hands-on coaching of Pilot teams including technology and business participants at all levels within the organization
  • Engage with Agile teams and coach them through a journey of Agile adoption over 1-3 months. Take immature Agile teams and teach the skills and practices to develop self-sufficiency and maturity.
  • Hands-on coaching and teaching new teams - including how to perform key Agile ceremonies such as planning sessions and daily stand-ups. as well as how to effectively utilize Agile artifacts such as product backlogs
  • Identify and raise challenges and obstacles and work collaboratively with the Centre of Excellence coaches through resolution
  • Embed a culture of continuous improvement within each team. Establish self-sufficient coaching expertise and support
  • Provide mentoring and training of client Agile Coaches
  • Perform maturity assessments to baseline team performance and identify opport

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