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Transportation Software Implementation Project Manager

Dotation et Recrutement

525 jours | Frisco, Texas, United States | RedRiver Systems, LLC

Transportation Software Implementation Project Manager

525 jours | Frisco, Texas, United States | RedRiver Systems, LLC

RedRiver Systems, LLC

Date de début :mai 15

Appliquer avant :juin 15 2020

Industrie : Dotation et Recrutement,

Type :Temps plein

Description du poste




This opportunity is with an outstanding Dallas corporation in the Transportation / Logistics industry seeking a Sr Project Manager responsible for the on boarding and implementation of their TMS software for their client Corporations.


They are looking for a self-motivated individual with experience managing Software Implementation projects.  


The ideal candidate will work with external and internal customers and team members to ensure alignment on the project schedule and then ensure that deliverables are completed on time and that they meet the customer’s expectations.  


You will work with the team to develop various status reports and escalate risks as appropriate.


You will manage the Software Implementation and Onboarding for the Client Corporations from start to finish including HR task, IT task, set up of customer on the Software, testing, training and Hypercare at the completion of the implementation.  


The TMS Software manages the Transportation Management  and  Transportation Services for the Client Corporation.

Travel is not heavy and could be 15 to 20% max.  


Travel will generally include two trips for both a kickoff and a future state review. These trips are only 2-3 days long.

Implementations ranges form 20 weeks to up to 3 years which is very rare.


Implementations include approximately 6-8 team members plus your customer will usually field a team of roughly the same size, though some are much larger



Project Management, including:

  • Initiate processes to kick-off a new customer on-boarding project
  • Work with the team to solidify scope
  • Ensure expectations around deliverables are mutually understood
  • Facilitate meetings (customer-facing and internal) using our best practices
  • Lead the process of issue identification and resolution
  • Obtain customer approvals on required artifacts (Detailed Future State, Financial Future State, Reporting Requirements, etc.)
  • Manage the risk tracking process
  • Manage project scope, and when changes are identified, follow the defined process
  • Monitor team member time tracking
  • Keep project artifacts updated
  • Develop and maintain milestone chart
  • Develop and maintain full project schedule
  • Ensure on-boarding charges are appropriately billed to the customer
  • Periodically develop report of project financials for Executives
  • Develop project status reports and review with the internal team and customer
  • Capture project lessons learned
  • Use collaboration tool for all project document storage
  • Distribute project survey and compile results
  • Transition residual responsibilities / tasks to the long-term group

Organizational Influence, including:

  • Foster trust / spirit of partnership with customers / stakeholders / partners
  • Help team members remove barriers to completing deliverables successfully
  • Coach co-workers (all levels) to ensure the team collectively delivers on project objectives
  • Raise visibility to risks so they can be mitigated appropriately
  • Raise visibility to issues so they can be worked around appropriately

Adapt to / Improve project guidelines, including:

  • On-Boarding Process
  • Team Best Practices & Guidelines
  • Suggest changes / improvements in the appropriate context



  • 8 years of Project Management experience
  • Experience managing projects for external clients/customers (i.e. consultant type background - Highly preferred or must be very polished if you have managed only internal company projects and must have experience will all levels of management
  • Transportation industry experience is highly preferred ( TMS, shipping, trucking, logistics etc)    
  • Project and program management (being able to manage multiple, related projects to ensure overall alignment of initiatives.)
  • A practical understanding of the process of receiving a customer from sales, confirming the scope of the deliverables, and executing the steps necessary to thrill the customer with the final product.
  • PMP Certification is highly preferred. If you dont have the certification you ill be required to get it once hired as a full time employee.
  • Experience leading teams
  • Experience coaching and mentoring
  • Detail-oriented
  • Good communications skills, with customers, team and stakeholders
  • Customer-focused mindset
  • Able to tolerate stress
  • Ability to multi-task
  • Relationship management
  • Understanding of the Project Management Body of Knowledge (PMBOK)
  • Team building
  • Advanced functions of MS Office products including: Word, Excel, Project, etc



College degree preferred

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