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Senior Program Director

Technologie de l'information

372 jours | San Antonio, Texas, United States | MANTECH

Senior Program Director

372 jours | San Antonio, Texas, United States | MANTECH


Date de début :janvier 20

Appliquer avant :février 20 2021

Industrie : Technologie de l'information,

Description du poste

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while supporting the transformation of IT infrastructure services across the Military Health System (MHS), with a focus on enhancing the end user experience for ~250K personnel at 1,200+ facilities around the globe while reducing total program operational costs. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

ManTech is seeking a Senior Program Manager, with experience successfully leading high-visibility, mission-focused, large dollar value enterprise IT transformation programs using an ITIL-based Service Integration and Management (SIAM) framework, to join our team.

Responsibilities Include, But Are Not Limited To

  • Serve as primary point of contact for the customer Contracting Officer’s Representative (COR) and designated Defense Health Agency (DHA) technical program personnel
  • Design and deliver overarching program direction for delivery of superior services associated with the implementation and operations/management of a global Service Integration and Management (SIAM) ecosystem
  • Interface with and work in partnership with key management level decision makers across the Military Health System (MHS) and Defense Health Agency (DHA) to refine the current global IT infrastructure support environment
  • Plan, manage and oversee the overall work efforts of team personnel from a Blanket Purchase Agreement (BPA) level
  • Ensure overall compliance with all BPA and Call Order requirements and quality standards
  • Manage time, cost, and scope for the enterprise IT service BPA Call Orders in line with ITIL services and solutions
  • Formulate and execute acquisition and IT services delivery schedules in coordination with multiple subcontractors and technology vendor partners
  • Provide leadership to bring continuous innovation and ManTech corporate capability to the customer to accomplish their mission
  • Participate in corporate growth activities
  • Travel may be required up to 25% of the time

Basic Qualifications

  • Bachelor’s degree
  • Minimum ten (10) years of relevant and progressive experience
  • Project Management Professional (PMP) from the Project Management Institute (PMI)

    ITIL v4 certification

Preferred Qualifications

  • Master’s degree
  • Leadership experience for large-scale enterprise IT modernization initiatives using an ITIL-based Service Integration and Management (SIAM) (also called Multisourcing Service Integrator (MSI)) framework
  • Experience with IT service integration; coordinating enterprise IT delivery across multiple (external) service providers
  • Experience managing a multi-tier IT Service Desk supporting 50K+ users
  • Experience implementing and operating ServiceNow as the ITSM within an enterprise IT environment
  • Knowledge and understanding of the DoD
  • Knowledge and understanding of the Military Health System (MHS)
  • Minimum five (5) years of experience leading service delivery for a contract with $100M+ annual revenue within the federal sector

Security Clearance Requirements

  • US Citizenship required
  • Tier 2 Background Investigation required

Physical Requirements

  • Stationary work at an office desk setting 50% of time
  • Traversing to accomplish tasks by moving from one work site to another or between different floors in a building
  • Communicating with others to exchange information
  • Ability to perceive and assess employee productivity

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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